Frequently Asked
Questions

Our rates depend on the service type, hours required, risk level, and location. Contact us for a clear, no-obligation quote.

Our leadership team has extensive experience across construction, housing, retail, and corporate sites. All officers are SIA-licensed, vetted, and trained for their roles.

We focus on reliability, communication, and consistent guard performance. ESP is Constructionline Gold and SafeContractor approved.

We provide: Manned Guarding, Mobile Patrols, Key Holding & Alarm Response, CCTV Monitoring, Construction Site Security, Warehouse Security, Concierge & Corporate Security.

Yes, our rapid response team enables us to deploy guards to sites across Birmingham and the West Midlands often within 60 minutes of your call. We understand that security needs can arise unexpectedly and are prepared to assist 24/7.

All our security officers are strictly vetted in accordance with British Standard BS7858. This includes comprehensive 5-year employment history checks, DBS checks, and character references to ensure we provide only the most trustworthy personnel.

We offer specialised security consultancy to help businesses achieve compliance and accreditation. This includes support for obtaining ACS Approved Contractor status, ISO certifications (9001, 14001, 45001), and COP119 Labour Provision compliance.

Our construction security services are comprehensive, covering gatehouse duties, access control to prevent unauthorised entry, perimeter patrols, equipment theft prevention, and health and safety monitoring to ensure your site remains secure and compliant.

We securely hold a set of keys to your premises in accordance with BS7984 standards. In the event of an alarm activation or emergency, our mobile response officers will attend the site immediately, assess the situation, and secure the premises, saving you the risk and inconvenience of attending yourself.

Yes, we act as a reliable security subcontractor for other agencies needing extra manpower or specific expertise in the West Midlands. We ensure our subcontracted guards maintain the same high standards and branding representation required by your clients.

Our Report Writing service provides professional documentation for security assessments, risk analysis, and incident reporting. Detailed and accurate reports are crucial for insurance purposes, legal compliance, and internal audits.

Yes, all Eagle Security Protection officers wear full, professional high-visibility uniforms. This provides a strong visual deterrent to potential intruders and ensures they are easily identifiable to your staff and visitors.

Depending on the site requirements and risk assessment, our guards can be equipped with body-worn cameras and two-way radios. This technology enhances officer safety, provides evidence in case of incidents, and ensures seamless communication.

Absolutely. We hold comprehensive public and employers' liability insurance. This protects both our clients and our staff, giving you complete peace of mind when we are operating on your premises.

Yes, we are flexible. Whether you need security for a one-off event, a short-term construction project, or emergency cover, we can tailor a contract to suit your specific timeline without locking you into long-term commitments unnecessarily.

Yes, we offer remote CCTV monitoring services. Our trained operators watch over your site from our control centre 24/7, ready to dispatch a mobile response team or alert the police immediately if suspicious activity is detected.

We serve a wide range of sectors including Construction, Corporate Offices, Industrial & Logistics (Warehousing), Retail, Public Sector, and Residential property management. Our diverse experience allows us to adapt our protocols to any environment.

Our guards are supported by a 24/7 control room and regular site visits from mobile supervisors. We use automated check-call systems and patrol tracking technology to ensure officers remain alert, safe, and are fulfilling their duties effectively.

Getting a quote is simple. You can call us directly on 0121 240 8586, email us, or use the contact form on our website. We will typically conduct a brief site assessment to provide you with the most accurate and competitive price.

ISO 9001 demonstrates your commitment to quality management. It helps streamline your operations, reduce errors, and is often a mandatory requirement when tendering for larger public and private sector contracts.

ISO 14001 focuses on environmental management. Achieving this standard proves your business is environmentally responsible, which can reduce waste costs and is increasingly important for winning contracts with sustainability requirements.

ISO 45001 manages Occupational Health and Safety. Given the physical nature of security work, it is highly recommended to demonstrate you prioritize the safety of your staff and clients, reducing liability and improving morale.

We guide you through the entire SIA ACS process, from gap analysis to implementation of required policies. Our consultants ensure your business meets the 78 indicators of the workbook, preparing you for a successful audit.

COP119 is a code of practice for security companies providing labour. It ensures compliance with tax, insurance, and vetting standards. Certification builds trust with buyers that your labour supply chain is legitimate and risk-free.

Yes, we assist in collating and submitting the necessary evidence for Constructionline Gold accreditation. This involves enhanced validation of environmental management, quality management, and equal opportunities policies.

Absolutely. We review your health and safety procedures, risk assessments, and method statements to ensure they meet SafeContractor standards, simplifying the application process for your business.

An IMS combines all your systems (Quality, Environmental, Health & Safety) into one framework. This reduces duplication, saves time during audits, and provides a unified approach to managing your business compliance.

Yes, we provide independent internal auditing services to check your systems before external certification bodies arrive. This helps identify non-conformances early so they can be corrected without risking your accreditation.

Timelines vary based on your current readiness and the specific standard. Generally, it can take 3 to 6 months to implement systems and pass an audit. Our consultancy aims to streamline this to get you certified as efficiently as possible.