Key Holding Coventry
We hold the keys. You get the sleep.
Eagle Security Protection provides professional key holding services for businesses across Coventry. We store a spare set of your keys in a secure, off-site facility (in accordance with BS 7984 standards). If your alarm triggers or emergency access is required, our SIA-licensed officers deploy immediately to handle the situation, ensuring your staff are never put at risk.
Our Strategic Partners
We work alongside established organisations to maintain site safety and operational continuity.
Why Key Holding Matters in Coventry
Relying on staff to attend alarm activations is a significant risk. It exposes them to potential intruders and disrupts their rest. Professional key holding removes this burden entirely.
⚡ Get a Security AssessmentDuty of Care
Protects your employees from confronting intruders.
Rapid Access
Guaranteed entry for emergency services (Police/Fire) if you are away.
Business Continuity
Ensures your site can be opened/locked even if the manager is sick or on holiday.
Zero Disruption
We handle the nuisance alarms; you only hear about it the next morning.
Key Holding Capabilities
"Your keys. Our vault. Total peace of mind."
🔒 Secure Key Storage
Keys are sealed in a tamper-proof pouch and stored in a secure, monitored facility. Coded anonymously with no address details attached.
🚨 Emergency Access
Providing immediate access to Police, Fire, or Ambulance services. Prevents forced entry damage by emergency crews.
🔓 Scheduled Unlock/Lock
Routine use of keys to open your building for cleaners, contractors, or staff. Eliminates the need to issue multiple key sets.
👷 Lone Worker Support
If a staff member must attend, we can escort them to ensure their safety. Helps meet Health & Safety obligations.
Emergency Response Integration
Keys and Response go hand-in-hand.
Key holding works best when paired with our Alarm Response service.
The Process: Alarm triggers -> Monitoring Station calls ESP -> We collect keys -> We attend site.
The Outcome: Our officers inspect the site, reset the alarm, and re-secure the property.
Note: We are available 24/7/365, including Christmas and Bank Holidays.
How Deployment Works
Simple setup. Instant protection.
Handover
We meet you at your site to collect the keys and sign the Key Receipt.
Sealing
Keys are placed in a numbered, tamper-proof seal in your presence.
Instruction
We document alarm codes and emergency contact protocols.
Storage
Keys are transported to our secure control centre vault.
Pricing Guide: Key Holding
🔹 Key Holding Service
*Billed annually. Covers secure storage, insurance, and 24/7 readiness.
📋 Call-Out Rates
Attendance is charged per call-out. First hour included.
Estimate Your Costs
Budget with confidence.
Excludes VAT. Call-outs charged separately at £75/visit.
Security Insights
Risk Management & Access Control
The Legal Risks of Staff Attending Alarms Alone
Focus: Why putting your staff at risk during late-night call-outs could leave you liable for negligence under health and safety laws.
Read Insight →BS 7984: The Standard for Secure Key Holding
Focus: Understanding the rigorous British Standard for key holding and why your provider must adhere to it for insurance validity.
Read Insight →Why Every Business Needs a Professional Keyholder
Focus: From rapid response times to ensuring business continuity, discover the operational benefits of professional key holding.
Read Insight →Speed Compliance Safety
Speed
Our mobile units in Coventry ensure rapid response times, getting to your site quickly when an alarm triggers.
Compliance
SIA Approved Contractor (ACS) and SafeContractor Gold accredited, ensuring full legal and insurance compliance.
Safety
Anonymous key coding system ensures your keys cannot be identified with your address if misplaced.
Transparency
Detailed logs provided whenever your keys are used, giving you a complete audit trail of access.
Corporate Office Coventry
Coventry City Centre
An office manager in Coventry city centre was exhausted from attending false alarms at 2 AM caused by a faulty sensor.
Eagle Security took over as primary keyholder. When the alarm triggered again, ESP officers attended, identified the fault, and reset the system.
The manager slept through the night. The fault was fixed the next day based on our report. Zero staff risk incurred.
Serving All Major Districts
Straight Answers No Jargon
How much does key holding cost?
The service costs just £1.50 per day, billed annually at £547.50. This covers the secure storage and management of your keys.
Are my keys safe with you?
Yes. Keys are stored in a secure, access-controlled vault in accordance with BS 7984 standards. They are coded anonymously, meaning no address details are attached to the keys themselves.
What happens if my alarm goes off?
If you have paired this with our Alarm Response service, our control room is notified. An officer collects your keys and attends the site immediately to investigate.
Do you charge if you never use the keys?
The annual fee (£547.50) applies regardless of usage, as it covers the cost of secure storage, insurance, and 24/7 readiness. Attendance to site is charged separately per call-out (£75).
Can I call you to let a contractor in?
Yes. You can request a scheduled attendance to unlock the site for contractors, cleaners, or deliveries. This is charged at the standard attendance rate.
Do I still need to be a keyholder?
You can remain a secondary keyholder if you wish, but most clients designate us as the primary keyholder so the monitoring station calls us first.
How quickly can you get to my site?
We operate mobile response units across Coventry. Our goal is to be on-site as quickly as possible, typically well within industry standard response times.
What if the keys are lost?
In the extremely rare event of loss by us, we are fully insured to cover the cost of lock replacement and new keys.
Can you hold alarm fobs and access cards too?
Yes. We can hold physical keys, electronic fobs, access cards, and details of keypad codes.
Do you cover all of Coventry?
Yes. We cover the entire Coventry area, including Binley, Tile Hill, Foleshill, and surrounding industrial parks.
Is this service tax deductible?
For businesses, security services are typically a tax-deductible operating expense. Please consult your accountant.
What documents do I need to sign?
We require a signed Key Receipt and a Service Level Agreement that outlines our authority to enter your premises in an emergency.
Can you manage multiple sets of keys?
Yes. If you have multiple entry points or padlocks, we can hold the necessary bunch. We charge per "site" holding.
What happens after you attend an alarm?
We send you a detailed incident report the next morning (or immediately if serious). This log details arrival time, cause of activation, and action taken.
Can you reset my alarm?
Yes. During the setup phase, you provide us with the alarm user code. Our officers are trained to reset panels after checking the site.
Request Key Holding Proposal
Professional key management and rapid response for your business.
