Key Holding Service Sandwell
"You Sleep Soundly. We Face the Threat."
Eagle Security Protection provides professional, accredited key holding services for businesses and commercial properties across the entire Sandwell borough. We eliminate the risk of you or your staff navigating dark premises in the middle of the night. Whether you manage a logistics hub in Oldbury or a retail store in West Bromwich, we hold the keys, take the call, and handle the risk.
Our Strategic Partners
We work alongside established organisations to maintain site safety and operational continuity.
Stop Putting Your Staff in Danger
Under the Corporate Manslaughter Act 2007, sending untrained staff into dark buildings at 3 AM is a legal minefield. If your alarm goes off in a distribution yard in Wednesbury, you have a strict legal Duty of Care. Our SIA-licensed officers manage the activation so your team stays safe and your corporate liability is reduced.
🛡️ Remove the Risk NowThe Safety Factor
Protect staff from harm; our SIA-licensed officers confront the danger while you remain safe.
The Sleep Factor
Stay in a warm bed; we handle the false alarms caused by wildlife or sensors without bothering you.
The Legal Factor
Operate under strict insurance and SIA regulations, ensuring every response is legally compliant.
Trusted Extensions
We work with leaders like ABM and KWB, serving as a trusted extension of Sandwell risk management teams.
Core Key Holding Duties
"Secure. Audited. Ready to Deploy."
🔹 Secure Key Storage
"You Hand Over the Keys. We Lock Them Away." Stored to BS 7984 standards. Keys are tagged with unique codes and sealed in tamper-evident pouches inside calibrated safes. Digital audit trails track every movement.
👔 Alarm Response
"You Get the Alert. We Go to the Site." Rapid deployment to Smethwick, Rowley Regis, or Tipton. Officers sweep the perimeter and interior, reset the alarm, and send a digital report by morning.
🚧 Scheduled Access
"You Schedule the Work. We Open the Door." Letting cleaners, engineers, or weekend contractors into your site. We attend, unlock, verify ID, and lock up securely afterwards, fulfillng site access duties.
🔑 Lost Key Support
"You Lose Your Set. We Provide the Backup." If a manager loses master keys, Eagle acts as your 24/7 emergency backup, ensuring your Sandwell operation can continue without the panic.
Backup Security When Life Happens
If your primary key holder goes on holiday, falls ill, or resigns. "Plans change. Our protection doesn't."Eagle provides short-term cover for holiday shutdowns. If we find a breach during a call-out, we arrange emergency boarding to secure your site before we leave. We never leave a premises exposed.
Handover Process
From Your Pocket to Our Safe in 4 Steps.
Handover
You provide the keys and alarm codes for your Sandwell premises.
Anonymising
We tag them with a unique, untraceable security code for complete anonymity.
Storage
Keys are sealed and vaulted in our control room under BS 7984 protocols.
Action
On alarm, keys are released to a licensed officer who deploys immediately.
Approved Rate Card
🔹 Holding Rates
*Retainer billed annually at £547.50. Includes secure storage and insurance cover.
📋 Estimated Annual Cost
Estimate Your Savings
The Cost of Safety vs. The Cost of Risk.
Compare this to the cost of staff overtime, lost sleep, and potential litigation from lone worker injury.
Risk Management Insights
Understanding Your Duty of Care.
Why Your Alarm Response Should Be Professional
Focus: Why sending untrained staff to alarms creates serious legal risk and how professional response protects your business.
Read Insight →The Importance of Lock and Unlock Security Procedures
Focus: How compliant lock and unlock procedures support professional key holding and reduce operational risk.
Read Insight →How Security Guards Reduce Business Liability
Focus: How accredited security services reduce incidents, legal exposure, and insurance costs.
Read Insight →We Take the Call. We Take the Risk.
Safety First
"You stay safe. We take the risk." Removes your team from potentially violent confrontations with intruders at 3 AM.
Audited Standards
"You need standards. We are audited." Keys stored strictly to BS 7984 standards with complete digital audit trails.
Local Speed
"You need speed. We are local." Sandwell-based rapid response units ensure lightning-fast attendance across the borough towns.
Curing False Alarm Fatigue
"Sleep through the night. We handle the rest."
A warehouse operations manager in Oldbury was exhausted. He was waking 3 to 4 times a month for false alarms caused by loose shutter doors rattling in the wind near the M5 viaduct. It ruined his work performance.
"You handed over the keys. We took over the response." Eagle Security became the primary key holder, storing keys to BS 7984 and integrating alarm response from our local Sandwell base.
The manager finally slept. Over the next quarter, we attended 3 false alarms (securing the shutter) and 1 genuine break-in attempt, handling the police without him needing to leave home. Status: Active Contract.
Serving All Sandwell Districts
What Our Clients Say
"Eagle Security handles our key holding in Oldbury. Driving to the site at 3 AM was ruining my health. Now, I sleep while they handle everything—from false alarms to the police."
Fully Accredited & Compliant
Trusted by UK contractors for audit-ready security solutions.
Key Holding FAQs
How do you store keys for Sandwell clients?
Keys are stored in a secure, calibrated safe in accordance with BS 7984. They are coded anonymously, meaning no address details are attached to the physical key.
Who responds if the alarm goes off?
A fully uniformed, SIA-licensed mobile response officer. "You stay home. We attend." We are trained to handle intruders and preserve crime scenes.
What if it's just a false alarm?
We investigate the cause, reset the alarm, lock the building securely, and send you a digital report the next morning. You do not need to be disturbed.
How much is the annual fee?
The holding fee is £1.50 per day (£547.50/year). If we have to attend the site, there is a fixed call-out fee of £75 for the first hour.
Are you insured?
Yes. We hold comprehensive liability insurance specifically for key holding and alarm response activities, including specific "loss of keys" cover.
What happens if there is an actual break-in?
We do not enter if there are signs of active intruders. We retreat, secure the perimeter, call West Midlands Police immediately, and wait for their arrival.
Can you respond to residential alarms in Rowley Regis?
Yes. We provide specialized key holding for private residences and gated developments, ensuring your home is protected while you are away.
Do I need to give you an alarm code?
Yes. We require a unique alarm code (assigned specifically to our team) so we can disarm and reset the system upon arrival.
How quickly can you respond across Sandwell?
Our average response time across the borough is typically within 20-30 minutes, depending on traffic conditions on the M5 and motorway routes.
Can you open the site for weekend contractors?
Yes. We can attend to let contractors in or out during unsociable hours. This is charged as a standard call-out fee.
What if I lose my personal keys?
Since we hold a spare master set in our vault, we can provide emergency access to your site while you arrange for replacement locks or keys.
Do you cover Bank Holidays and Christmas?
Yes. Our Key Holding service operates 24 hours a day, 365 days a year, with absolutely no exceptions.
Is there a long-term contract?
We typically run on an annual contract billed annually, but we are flexible for temporary projects or holiday periods.
Can you hold electronic fobs and swipe cards?
Yes. We can hold traditional keys, electronic fobs, access cards, and any other physical device required to enter your premises.
What if the alarm is broken and won't reset?
If the system is faulty, we will contact your nominated emergency contact for instructions, or we can remain on site until an engineer arrives.
Do you serve schools and academies in West Bromwich?
Yes. We are highly experienced in holding keys for educational facilities, managing out-of-hours access, and conducting holiday security checks.
Hand Over the Keys. Take Back Your Sleep.
Contact our team to integrate your site into our Sandwell key holding routes. Professional protection exactly when you need it.
