Key Holding Service Dudley
"You Sleep Soundly. We Hold the Keys."
Eagle Security Protection provides professional, accredited key holding services for businesses in Dudley and the surrounding Black Country region. We eliminate the risk of your staff attending alarms in the middle of the night by acting as the primary key holder for your premises. Whether you manage a retail unit in the Churchill Shopping Centre or an industrial warehouse in Brierley Hill, we ensure your keys are secure and your site is protected 24/7.
Our Strategic Partners
We work alongside established organisations to maintain site safety and operational continuity.
Stop Putting Your Staff at Risk
Asking an employee to attend a commercial property in Dudley at 3 AM because of an alarm activation is a significant safety risk. It exposes them to potential intruders, aggressive confrontations, and "Lone Worker" hazards. As an employer, you have a legal Duty of Care to protect them.
🛡️ Remove the RiskSafety
You protect your staff from harm; we confront the intruder. Our officers are trained in conflict management and carry support equipment.
Convenience
You stay in bed; we handle the 2 AM false alarm. There is no need for you to lose sleep over a spider triggering a sensor.
Liability
You reduce corporate liability; we operate under strict insurance and SIA regulations, ensuring the response is legally compliant.
BS 7984 Compliance
Strict adherence to British Standards for key storage, audit trails, and response times for Dudley businesses.
Core Key Holding Duties
"Secure. Audited. Ready."
🔹 Secure Key Storage
"You Hand Over the Keys. We Lock Them Away." Keys are tagged with a unique, anonymous code (no address data) and stored in calibrated safes within our secure control room, strict to BS 7984.
🚨 Alarm Response Integration
"You Get the Alert. We Go to the Site." We become the first point of contact for your monitoring station. We dispatch a mobile unit immediately to conduct perimeter and internal checks.
⏱️ Scheduled Access
"You Schedule the Maintenance. We Open the Door." Need to let a cleaner or contractor in out-of-hours? We can attend to unlock the site, verify their credentials, and lock up afterwards.
🔑 Lost Key Support
"You Lose Your Set. We Provide the Backup." If you or a staff member loses their keys, business operations can grind to a halt. We act as the emergency backup to ensure business continuity.
Emergency & Temporary Cover
You Have an Emergency. We Are the Solution. "Coverage when your plans change."If your primary key holder quits, falls ill, or goes on holiday, we can step in immediately to provide cover. If we find a break-in, we arrange emergency boarding up to secure the site before departing.
Key Holding Workflow
From Handover to Safe Storage.
Handover
You provide a set of keys and alarm codes for your Dudley premises.
Coding
We verify the keys and tag them with a unique code (ensuring anonymity).
Storage
Keys are placed in our secure, calibrated safe in accordance with BS 7984.
Response
On alarm, the keys are released to a licensed officer who attends the site.
Low Annual Retainer. Fixed Fees.
🔹 Key Holding Rates
*Call-out covers first hour on site. Additional time charged at £22/hour.
📋 Service Inclusions
Estimate Your Savings
The Cost of Safety vs. The Cost of Risk.
Includes £547.50 retainer + estimated call-out fees (£75 ea). Excludes VAT.
Risk Management Insights
Understanding Your Duty of Care.
CCTV vs Manned Guarding: Which Is Better?
Focus: A clear comparison of CCTV and manned guarding to help businesses choose the right security approach.
Read Insight →When Does a Business Need Manned Guarding?
Focus: Key signs that indicate when on-site security guards become essential for safety and compliance.
Read Insight →Cost of Hiring Security Guards in the UK
Focus: A clear breakdown of UK security guard costs and the factors that influence pricing.
Read Insight →We Take the Call. We Take the Risk.
Safety
"You stay safe. We take the risk." Removes your staff from potential confrontation with intruders.
Compliance
"You need standards. We are audited." Keys stored strictly to BS 7984 standards with full audit trails.
Response
"You need speed. We are local." Dudley-based rapid response units ensure fast attendance.
Eliminating False Alarm Fatigue
Corporate Office (Halesowen)
An office manager in Dudley (Halesowen) was waking up 3 times a month for false alarms caused by spiders crawling over sensors. This was causing fatigue and impacting work performance.
"You handed over the keys. We took over the response." Eagle Security became the primary key holder.
The manager slept through the night. We attended 2 false alarms and 1 genuine attempted break-in, which was handled by our team and the police.
Serving All Dudley Districts
What Our Clients Say
"Eagle Security took over our alarm response. I finally sleep through the night without worrying about false alarms."
Fully Accredited & Compliant
Trusted by UK contractors for audit-ready security solutions.
Key Holding FAQs
How do you store keys for Dudley clients?
Keys are stored in a secure, calibrated safe in accordance with BS 7984. They are coded anonymously, meaning no address details are attached to the physical key.
Who responds if the alarm goes off?
A fully uniformed, SIA-licensed mobile response officer. "You stay home. We attend." We are trained to handle intruders and preserve crime scenes.
What if it's a false alarm?
We investigate the cause, reset the alarm, lock the building, and send you a digital report the next morning. You do not need to be disturbed.
How much is the annual fee?
The holding fee is £1.50 per day (£547.50/year). If we have to attend the site, there is a fixed call-out fee of £75 for the first hour.
Are you insured?
Yes. We hold full liability insurance specifically for key holding and alarm response activities, including "loss of keys" cover.
What happens if there is a break-in?
We do not enter if there are signs of active intruders. We retreat, call the Police immediately, and wait for their arrival. We then assist with securing the building (boarding up).
Secure Your Keys Today
You Have a Business to Run. We Have a Site to Protect. Contact our 24/7 team for a free security audit and a tailored quote. We are ready to deploy in under 60 minutes.
