Key Holding Service Wolverhampton
"You Sleep Soundly. We Hold the Keys."
Eagle Security Protection provides professional, accredited key holding services for businesses in Wolverhampton and the surrounding Black Country. We eliminate the risk of your staff attending alarms in the middle of the night by acting as the primary key holder for your premises. Whether you manage a retail unit in the Mander Centre or a factory in Neachells, we ensure your keys are secure and your site is protected 24/7.
Our Strategic Partners
We work alongside established organisations to maintain site safety and operational continuity.
Stop Putting Your Staff at Risk
"You face the danger. We handle the threat."
Asking an employee to attend a commercial property in Wolverhampton at 3 AM because of an alarm activation is a significant safety risk. It exposes them to potential intruders, aggressive confrontations, and "Lone Worker" hazards. As an employer, you have a legal Duty of Care to protect them.
🛡️ Remove the RiskSafety
You protect your staff from harm; we confront the intruder. Our officers are trained in conflict management.
Convenience
You stay in bed; we handle the 2 AM false alarm. There is no need for you to lose sleep over a spider triggering a sensor.
Liability
You reduce corporate liability; we operate under strict insurance and SIA regulations, ensuring the response is legally compliant.
Core Key Holding Duties
"Secure. Audited. Ready."
🔒 Secure Key Storage
"You Hand Over the Keys. We Lock Them Away." We do not keep keys in a desk drawer. Upon receipt, your keys are tagged with a unique, anonymous code and sealed in a tamper-evident pouch, stored in calibrated safes to BS 7984 standards.
🚨 Alarm Response Integration
"You Get the Alert. We Go to the Site." We become the first point of contact for your monitoring station. We dispatch a mobile unit immediately to conduct external and internal checks, reset alarms, and secure the property.
🚪 Scheduled Access
"You Schedule the Maintenance. We Open the Door." Need to let a cleaner or contractor in out-of-hours? We can attend to unlock the site, verify their credentials, and lock up afterwards.
🔑 Lost Key Support
"You Lose Your Set. We Provide the Backup." If you or a staff member loses their keys, business operations can grind to a halt. We act as the emergency backup to ensure 24/7 access to your own premises.
You Have an Emergency. We Are the Solution.
Coverage when your plans change. "Short-Term Cover & Emergency Boarding."If your primary key holder quits, falls ill, or goes on holiday, we can step in immediately. If we find a break-in during an alarm response, we don't just leave. We arrange emergency boarding up to secure the site before departing.
Key Holding Workflow
From Handover to Safe Storage.
Handover
You provide a set of keys and alarm codes for your Wolverhampton premises.
Coding
We verify the keys and tag them with a unique code (ensuring anonymity).
Storage
Keys are placed in our secure, calibrated safe in accordance with BS 7984.
Response
On alarm, the keys are released to a licensed officer who attends the site.
Approved Rate Card
🔹 Key Holding Rates
*Rates based on standard pricing for the West Midlands. Call-out includes up to 1 hour on site.
📋 Annual Cost Example
Estimate Your Savings
The Cost of Safety vs. The Cost of Risk.
Includes £547.50 annual retainer + estimated call-out fees (£75 each).
Understanding Your Duty of Care
Compliance protects your business.
Why Your Alarm Response Should Be Professional
Focus: Why sending untrained staff to alarms increases legal risk and how professional response reduces liability.
Read Insight →The Importance of Lock and Unlock Security Procedures
Focus: How compliant lock and unlock procedures support safe key holding and reduce operational risk.
Read Insight →How Security Guards Reduce Business Liability
Focus: How professional security services help reduce incidents, claims, and insurance exposure.
Read Insight →We Take the Call We Take the Risk
Safety
"You stay safe. We take the risk." Removes your staff from potential confrontation with intruders.
Compliance
"You need standards. We are audited." Keys stored strictly to BS 7984 standards with full audit trails.
Response
"You need speed. We are local." Wolverhampton-based rapid response units ensure fast attendance.
Eliminating False Alarm Fatigue
Corporate Office
An office manager in Wolverhampton City Centre was waking up 3 times a month for false alarms caused by spiders crawling over sensors. This was causing fatigue and impacting work performance.
"You handed over the keys. We took over the response." Eagle Security became the primary key holder.
The manager slept through the night. We attended 2 false alarms and 1 genuine attempted break-in, which was handled by our team and the police without the manager needing to attend.
Serving All Wolverhampton Districts
What Our Clients Say
"Eagle Security protected our site in Wilnecote during a critical phase. The guards were proactive and professional."
Key Holding FAQs
How do you store keys for Wolverhampton clients?
Keys are stored in a secure, calibrated safe in accordance with BS 7984. They are coded anonymously, meaning no address details are attached to the physical key.
Who responds if the alarm goes off?
A fully uniformed, SIA-licensed mobile response officer. "You stay home. We attend." We are trained to handle intruders and preserve crime scenes.
What if it's a false alarm?
We investigate the cause, reset the alarm, lock the building, and send you a digital report the next morning. You do not need to be disturbed.
How much is the annual fee?
The holding fee is £1.50 per day (£547.50/year). If we have to attend the site, there is a fixed call-out fee of £75 for the first hour.
Are you insured?
Yes. We hold full liability insurance specifically for key holding and alarm response activities, including "loss of keys" cover.
What happens if there is a break-in?
We do not enter if there are signs of active intruders. We retreat, call the Police immediately, and wait for their arrival. We then assist with securing the building (boarding up).
Professional Key Holding Total Peace of Mind
Protect your home or business with professional, visible security. Contact our 24/7 team for a free security audit and a tailored quote for manned guarding. We are ready to deploy in under 60 minutes.










