Service Catalogue | Eagle Security Protection Ltd

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Service Catalogue

Security, Facilities Management & Housing Service Catalogue – November 2025

Document Control

Prepared by: Sabia Kauser, QTLS, MAAT

Director | One Ego Security Protection Ltd Security & Compliance Specialist | Housing & Property Consultant

CPD Certified in Property Inspections for UK Immigration | AML Supervised
SIA – ACS Approved Contractor

SafeContractor Gold | Constructionline Gold

📞 07804 911061
📧 [email protected]

Call Now Book Appointment

Site Security Risk Assessment

A detailed on-site inspection identifying threats, vulnerabilities, and control measures. The assessment covers CCTV coverage, access points, boundary security, lighting, alarm systems, and patrol patterns.

Used by

Construction sites, offices, warehouses, and facility management clients.

What You Can Expect in the Report

A full written summary of findings, photographs of risk areas, a Red-Amber-Green risk grading, and practical recommendations for improvement.

Call Now Book Appointment

Assignment Instructions Review Report

A structured review of existing Assignment Instructions (AIs) to ensure they are up to date, compliant with client policies, and practical for officers on site.

Used by

Security companies and FM providers before audits or contract renewals.

What You Can Expect in the Report

Annotated review of current AIs, revision notes, and an updated version aligned with SIA and BS 7499 standards.

Call Now Book Appointment

Manned Guarding Performance Report

An impartial evaluation of guards’ attendance, professionalism, incident response, and customer service.

Used by

Clients, FM teams, and security company management.

What You Can Expect in the Report

Observation notes, performance scores, client feedback summary, and improvement actions.

Call Now Book Appointment

Security Operations Compliance Audit

A full audit of operations against ACS indicators and British Standards for static guarding, door supervision, and mobile patrols.

Used by

Security firms and FM companies for internal quality checks or pre-accreditation readiness.

What You Can Expect in the Report

Document review summary, site visit findings, compliance score, and detailed action plan.

Call Now Book Appointment

Mobile Patrol and Alarm Response Report

Assesses efficiency, patrol route coverage, alarm handling, and vehicle readiness.

Used by

FM clients and landlords.

What You Can Expect in the Report

Photographic evidence, patrol route summary, response time analysis, and improvement recommendations.

Call Now Book Appointment

Incident Investigation Report

An independent review of any breach, theft, or on-site incident, establishing cause and mitigation.

Used by

FM teams, insurers, and security management.

What You Can Expect in the Report

Incident timeline, evidence review, contributing factors, and corrective action recommendations.

Call Now Book Appointment

Keyholding and Alarm Response Compliance Audit

Evaluates key control, storage, alarm call-out procedures, and duty record accuracy.

Used by

Security and FM companies managing multiple sites.

What You Can Expect in the Report

Step-by-step procedure review, key movement log verification, and a compliance summary with suggested improvements.

Call Now Book Appointment

CCTV and GDPR Compliance Audit

Examines CCTV coverage, signage, recording quality, and data retention compliance.

Used by

Businesses, housing schemes, and corporate facilities.

What You Can Expect in the Report

Camera coverage map, photo evidence of signage, GDPR compliance statement, and recommendations for data security.

Call Now Book Appointment

Visitor and Access Control Audit

Reviews visitor sign-in procedures, contractor vetting, and ID card systems.

Used by

Office buildings, data centres, and managed estates.

What You Can Expect in the Report

Access flow diagram, findings on visitor control points, and improvement recommendations.

Call Now Book Appointment

Emergency Preparedness and Evacuation Drill Report

Documents emergency drill performance, timing, communication, and staff coordination.

Used by

Facility management and building owners.

What You Can Expect in the Report

Drill summary, photographic evidence, compliance with fire safety guidance, and readiness rating.

Call Now Book Appointment

Security Training and Competence Matrix Review

Audits SIA licence validity, training records, and refresher requirements.

Used by

Security providers preparing for ACS or client audits.

What You Can Expect in the Report

Training matrix, licence status chart, gaps identified, and action plan for renewal tracking.

Call Now Book Appointment

Customer Service and Front-of-House Audit

Evaluates presentation, communication, and professionalism of front-of-house or concierge staff.

Used by

Corporate sites, residential developments, and public-facing premises.

What You Can Expect in the Report

Mystery-visit summary, visual observations, and improvement checklist.

Call Now Book Appointment

Contract Mobilisation Review

Confirms mobilisation readiness for new contracts, including documentation, staff vetting, uniforms, and site setup.

Used by

Security and FM companies launching new sites.

What You Can Expect in the Report

Mobilisation checklist, staff readiness overview, and compliance sign-off form.

Call Now Book Appointment

Contract Compliance and KPI Report

A monthly or quarterly performance summary tracking KPIs, incidents, and client satisfaction.

Used by

FM contract managers and directors.

What You Can Expect in the Report

KPI dashboard, incident trend graph, compliance score, and commentary summary.

Call Now Book Appointment

Lone Worker and Welfare Inspection

Ensures guards have safe welfare facilities, PPE, and effective lone-working systems.

Used by

Security companies for duty-of-care evidence.

What You Can Expect in the Report

Welfare inspection photos, checklist completion, and improvement summary.

Call Now Book Appointment

Vehicle and Equipment Inspection Report

Verifies condition of patrol vehicles, radios, PPE, and bodycams.

Used by

Security supervisors and fleet managers.

What You Can Expect in the Report

Equipment log, defect list, and service recommendations.

Call Now Book Appointment

Contract Handover and Exit Report

Records condition of site files, equipment, and records during contract transition.

Used by

Security and FM providers managing changeovers.

What You Can Expect in the Report

Inventory list, photo verification, and client sign-off page.

Call Now Book Appointment

Preventive Maintenance Observation Report

Identifies visible defects, leaks, or hazards noted during patrols or inspections.

Used by

FM clients and landlords.

What You Can Expect in the Report

Summary of observed issues, photographs, and maintenance referral notes.

Call Now Book Appointment

Social Value and Community Safety Contribution Report

Documents employment, local engagement, and community impact from your contracts.

Used by

Security and FM firms during tenders or audits.

What You Can Expect in the Report

Summary of local hiring, training activities, and social impact outcomes.

Call Now Book Appointment

Property Condition and Compliance Report

Visual inspection of property structure, finishes, and essential safety compliance.

Used by

Housing providers, landlords, and Home Office inspection purposes.

What You Can Expect in the Report

Full photographic record, safety observations, and compliance recommendations.

Call Now Book Appointment

Damp, Condensation, and Mould Report

Assessment of moisture, ventilation, and mould presence, including photographs and cause analysis.

Used by

Councils and housing providers.

What You Can Expect in the Report

Moisture readings, photographic mapping, source diagnosis, and remedial recommendations.

Call Now Book Appointment

Supported Accommodation Audit Report

Full property audit checking health, safety, staffing, resident support, and housing quality standards.

Used by

Supported-living providers and community housing organisations.

What You Can Expect in the Report

Compliance checklist, photographs, welfare notes, and summary scoring.

Call Now Book Appointment

Resident Welfare and Environment Report

Assesses cleanliness, resident wellbeing, and housing environment.

Used by

Housing managers and compliance officers.

What You Can Expect in the Report

Summary of observations, interview notes, and recommended actions.

Call Now Book Appointment

Fire Safety Walk-Through Report

Non-technical inspection confirming alarms, escape routes, signage, and extinguishers are in place.

Used by

Housing and FM providers for internal assurance.

What You Can Expect in the Report

Fire safety observations, photo verification, and compliance summary.

Call Now Book Appointment

Pre-Council Audit Collation and Preparation

Organises all property and compliance evidence ahead of council or funding audits.

Used by

Supported accommodation and housing providers.

What You Can Expect in the Report

Completed evidence index, expiry tracking, and summary assurance checklist.

Call Now Book Appointment

Visual Re-Inspection and Photographic Update

Follow-up inspection confirming remedial works and cleanliness have been completed.

Used by

Landlords and housing providers.

What You Can Expect in the Report

Before-and-after photographic evidence, checklist confirmation, and re-inspection summary.

Call Now Book Appointment

Resident Interview Summary Report

Structured interview outcomes assessing resident satisfaction, welfare, and safety.

Used by

Housing and supported-living providers.

What You Can Expect in the Report

Resident feedback summary, key themes, and recommendations for service improvement.

Call Now Book Appointment

Internal Compliance Audit (Multi-Site Portfolio)

Full audit across multiple properties assessing certificates, reports, and operational documentation.

Used by

Head offices and compliance managers.

What You Can Expect in the Report

Property-by-property matrix, summary scores, and gap analysis.

Call Now Book Appointment

Environmental and Waste Management Audit

Assesses recycling systems, pest control, and waste storage compliance.

Used by

FM companies and housing schemes.

What You Can Expect in the Report

Site photos, waste management checklist, and improvement actions.

Call Now Book Appointment

Equality, Accessibility, and Energy Observation Report

Reviews accessibility, lighting, and energy efficiency measures within a property.

Used by

Housing and FM organisations.

What You Can Expect in the Report

Accessibility notes, lighting and ventilation findings, and energy-saving recommendations.

Fully Accredited & Compliant

Trusted by UK contractors for audit-ready security solutions.